Complete system migration in 2 hours

We recently needed to move the entire contents of a satellite office’s server to a different machine in our main office. ShadowSafe took a complete backup and restored it to a spare workstation in a matter of hours. It was great to be able to see what would happen in the event of an actual server failure and backup. I was impressed.
— Dr. Massey Willingham,
Trussville Pediatric Dentistry

Windows 10 (failed) upgrade recovery

I recently upgraded my workstation to Windows 10 and after a couple of days regretted that decision because my machine ran so slow that it was unusable. I tried the Windows 10 uninstall and now I know it doesn’t work. Fortunately I backup my machine with ShadowSafe. I knew that since there was no way to uninstall the Windows 10 upgrade, my only choice was to do a restore from my ShadowSafe backup images and take my machine back to Windows 7 Professional. With the help of vitalEsafe, we booted my machine with the recovery ShadowProtect CD-ROM and restored my entire machine from a backup that was taken 4 days earlier (and back to Windows 7 Professional). I was back in business in 2 hours. If I had not been using the ShadowSafe backup and disaster recovery service, recovering from this misadventure would have taken me weeks and I don’t know if I could have ever gotten the machine back to its exact configuration. I will continue to invest in ShadowSafe as long as I am computing.
— Bob Schwoeffermann, Owner
Ledgerwood Associates, Portland, OR

Server upgrade that went sideways

We recently purchased a new high-end server for our office. Once it was up and running we realized that it was not configured correctly and the performance was actually worse than the 5+ year old server we were replacing. ShadowSafe diagnosed the problem, backed up the entire system, worked with our hardware vendor to fix the issue, and restored the entire system over a long weekend. ShadowSafe stepped in and got us out of a difficult situation and did it with zero downtime on their end throughout the entire process. Their attention to detail and accessibility during the transition was exactly what we needed for such a delicate situation and they proved to be a vital part of getting our very busy practice running efficiently.

Blair B. Bennett, Practice Administrator,
Children's Dentistry of Central Alabama Selma, AL

Love the proactive service

As always, thanks for looking out for us. This level of proactive service is what I absolutely love about yall... Finding the problems before they’re a problem and having the solution ready. Awesome stuff. I really can’t say enough good things about the service you provide. Thanks again.
— Dr. Ben Contratto, DMD
Talledega, AL